Qualification Code:  60129414

Course Overview: This course is aimed at individuals interested in becoming professional taxi or private hire drivers. It covers the legal requirements, customer service skills, and safety protocols needed for the role. It is available online, making it accessible for those currently working or with time constraints.

Units Covered:

• Legal Requirements for Taxi and Private Hire Drivers

• Customer Service and Communication Skills

• Health and Safety for Drivers

• Navigation and Route Planning

Progression Outcomes:

• Roles as taxi or private hire drivers

• Further qualifications in transportation or logistics

• Skills to enhance customer service and safety in transport settings