Qualification Code: 60143216

Course Overview:   This course equips learners with the skills needed to provide effective information, advice, or guidance in various settings, including employment, education, or community support. It focuses on communication skills, legal and ethical responsibilities, and supporting clients to make informed decisions.

Units Covered:

• Developing Interaction Skills for Information, Advice or Guidance

• Understanding How to Support Clients

• Managing Information and Supporting Clients

• Legal Frameworks in Information and Advice Services

Progression Outcomes:

• Roles in advisory services, employment services, or education

• Further study in counselling, social work, or public service sectors

• Enhanced communication and support skills for professionals